Contact & Course Support
Questions before you enroll—or need help with a course you already purchased?
Start with the quick answers below for common login, password, account, and download questions. These steps follow Podia’s current customer guidance and solve most routine access issues.
If you still need help, Michele can assist with choosing a course, signing in, accessing lessons or downloads, and other course-related questions.
Platform update
Your existing Autumn Flow course access is moving with you—no repurchase required. Here’s what to expect.
No. Every Autumn Flow course currently connected to your Teachable account will be moved to Podia at no additional cost. You will not need to repurchase your courses.
No. Keep using Teachable as usual. We’ll email you before the move, and then Podia will send a secure account-setup message when your new access is ready.
Podia gives Autumn Flow a cleaner, more mobile-friendly course home. It brings your course library, available downloads, and support together in one simpler place.
We are configuring the move so each student receives one account-setup email, even if they own more than one course. That email may mention only one course, but all of your migrated courses should appear after you sign in.
No. For security, your Teachable password will not transfer. The Podia setup email will contain a secure link for creating a new password.
Your course access will move, but lesson-completion history and progress from Teachable may not carry over. You may need to mark your place again in Podia.
Email michele@autumnflow.com with the email address used for your original Autumn Flow account and the name of the missing course. If you used more than one email address in Teachable, include those addresses so we can review the records safely. Never send your password.
No. Moving your course access is not permission to add marketing email. Autumn Flow will preserve the marketing preference recorded for your existing account.
Start here
Try these Podia-supported steps before emailing—most login and access issues can be solved in a few minutes.
Use the Login button on the Autumn Flow website—or go directly to https://michelemccoy.podia.com/login. Sign in with the same email address you used at checkout. After you log in, open Products from your home feed to find your courses.
Go to https://www.autumnflow.com/account/password_reset/new and enter the email address connected to your Autumn Flow account. Podia will email you a secure reset link. You can also select Reset after entering your email on the login page. If the message doesn’t arrive, check your spam or junk folder and confirm you entered the same email used at checkout.
First, make sure you’re signing in through the Autumn Flow website—not the main Podia website—and that you’re using the exact email address connected to your purchase. If that doesn’t work, reset your password. You can also try a private or incognito window or another browser, since saved passwords, extensions, cookies, or cache can sometimes interfere.
After logging in, select your profile in the lower-left corner of your home feed, choose Account, and update your email address or password there. If you no longer have access to the email on your account, email Autumn Flow so we can help you determine the next step.
Open your course and then the lesson you want. For videos made downloadable by Autumn Flow, a download link appears directly below the video player. Save the files to your device and keep your own backup copies for personal use.
Try signing in with the email address used at checkout. If you created more than one account or no longer have access to that address, email Autumn Flow with both email addresses and the course name. Podia accounts can’t be merged automatically, so the purchase may need individual review.
Email michele@autumnflow.com and include your name, the email address used for the purchase, the course name, what you were trying to do, and a screenshot or exact error message if possible. That gives Michele the information needed to help more quickly.
Email Autumn Flow and Michele will help with course selection, account access, or lesson questions.